Frequently Asked Questions
Cooperation
Who can become an Afrodita partner?
We work with Korean cosmetics retailers, online stores, marketplace sellers, and beauty salons across Russia. To start cooperation, submit a request on our website or contact our manager directly.
Which brands are in the product range?
Our portfolio includes Fraijour, Esthetic House, CP-1, Valmona, Naturia, Char Char, Ceraclinic, AMPLE:N, Abib, Anua, Arencia, BIODANCE, Centellian24, Dr.Althea, Dr.Reju-All, ELROEL, IM From, KAJA, Medicube, NINE LESS, Numbuzin, PURCELL, Seapuri, colorgram, fwee, k-secret, and other Korean brands, except for trademarks that already have a rights holder in the Russian Federation or the CIS.
Is there a minimum order amount?
Yes, the minimum order amount for first and subsequent orders depends on the partnership terms. Please contact your manager for exact figures.
Do you offer exclusive regional terms?
Exclusive terms for specific brands or regions may be available and are discussed individually when signing an agreement.
Ordering & Payment
How do I place an order?
Through the personal account on our website, via a price list from your manager, or through our B2B app (for active partners).
What payment methods are available?
Bank transfer for legal entities and sole proprietors. Prepayment or deferred payment terms may be available depending on the agreement.
Do you provide product samples?
Yes, testers and samples can be arranged with your manager to help you get familiar with the products.
Delivery
Which regions do you deliver to?
We deliver across Russia and the CIS via the client's chosen carrier or Afrodita's own logistics.
What are the delivery times?
Delivery times depend on the region and current warehouse load — please confirm current timelines with your manager when placing an order.
Documents & Marking
Do you comply with the "Chestny Znak" marking system?
Yes, all products subject to mandatory marking are supplied with the required codes and UPD documents in compliance with Chestny Znak requirements.
What documents are provided with an order?
A full set of closing documents: UPD, certificates of conformity/declarations, and — where applicable — a partnership or license agreement.
Can I use brand materials (photos, logos) for promotion?
Yes, partners who sign a marketing agency agreement receive branded materials for product promotion.
Do you handle customs declaration and full customs clearance of goods?
Yes, we handle customs declaration as well as full customs clearance.
Other
How do I contact a manager?
Contact details are listed in the "Contacts" section of the website, or submit a request and we'll get back to you within one business day.
Partnership request
Leave your contacts — a manager will get back to you within 1–3 business days with price lists for the brands you chose.